Mountains, Lakes & Glaciers : Conditions

Payment & Ticketing Conditions

  • The following items are not included in the cost of the tour: airfares or meals unless specified, excess baggage, laundry, telephone, gratuities, passports, visas, vaccinations, personal and accident insurance and items of personal nature.
  • A non-refundable 20% security deposit per person is required 5 days after receiving your confirmation invoice. If a deposit is not received Rail Plus holds the right to cancel your booking.
  • Full payment is required at least 70 days prior to departure date. If your balance is not received Rail Plus withholds the right to cancel the booking. Appropriate cancellation charges will apply.
  • Late Bookings made within 70 days of departure require full payment prior to confirmation. Such payment will then be subject to normal cancellation conditions should cancellation occur.
  • All taxes included in the package cost.
  • We also recommend that you take out suitable travel insurance to cover (as a minimum) the costs incurred if you cancel your trip.

Accommodation:

  • Accommodation is "run of the house" standard room with bath, unless otherwise indicated/selected by specific category. Rooms vary according to size and location within a property with the assignment made by the hotel management; we have no control over the room received. If the requested hotel is unavailable, we reserve the right to a substitute hotel of a similar grade. All triple rooms are on a bed-share basis. Rooms for twin/double occupancy may be assigned either two beds or one bed.
  • Twin (double) Room: Based on two people sharing with either one or two beds in a room. Twin bedded rooms can consist of either two single beds or two double or queen beds. Double bedded rooms can consist of one double, one queen or one king bed.
  • Single, Triple & Child rates are offered. Please use the Book Now tab to request a quote.
  • Via Rail Upgrade: This upgrade is optional for Moderate Class guests to upgrade their accommodation on board VIA Rail from a semi-private sleeper (upper/lower berth in a shared carriage, with heavy curtains for privacy) to a private cabin. 

Cancellation & Amendments

  • Canadian GST: the GST charge is non-refundable.
  • Prior to final payment: there will be no refund of your security deposit.
  • After final payment: there will be no refund of your security deposit plus additional fees charged by ground operators and hotels.
    DAYS PRIOR TO DEPARTURE DEPOSIT PER PERSON CANCELLATION FEES PER PERSON
    70+ 20% of payment due Loss of deposit
    69 days or less 100% of payment due 100% non-refundable