Swiss Travel Pass Flex : Conditions

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Conditions

  • Residents of Switzerland & Liechtenstein are not eligible to purchase or use a Swiss Travel System product.
  • Rail Europe will request a start date at the time of booking; this will be the first day of validity of the rail pass. Once the pass has been booked and issued the start date cannot be changed. 
  • Rail Europe will issue a confirmation email with a PDF receipt - this is not a valid travel document. Travellers are required to activate their pass travel days on www.activateyourpass.com and will receive a valid ticket for each activated travel day. This can be shown on a mobile device or in printed form when tickets are being checked.
  • Activated travel days can be deactivated/changed any number of times until the day prior to the selected travel day (11:59pm). On the selected travel day, an activated ticket cannot be deactivated anymore.
  • Seat reservation fees are an additional charge and not inclusive in the cost of the pass.
  • Comprehensive conditions of use can be found on the ticket cover.

Cancellations & Amendments

  • A $30 fee + Carrier Penalty applies to totally unused passes. If the pass is used or Flexi days are activated, the pass is non-refundable.
  • Cancellations within Australia must be requested at least 3 days prior to your nominated start date. Within 3 days of the start date passes are non-refundable, non-exchangeable.