Britrail South West Flexi Pass : Conditions

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Payment & Ticketing

Conditions:

  • Permanent residents of the United Kingdom are not eligible to purchase or use a Britrail South West Flexi Pass.
  • Passes must be validated within 11 months of issue date.
  • Passes must be validated prior to boarding the first train.
  • Passes are actual travel documents and do not need to be exchanged.
  • Reservations are not inclusive in the cost of the pass and can only be made locally.
  • What is the 7pm rule?
    - If your train departs before 19.00 hrs (7 pm), you need to use two travel days
    - If you are travelling on a direct night train (with no connections or layovers) that departs after 19.00 hrs (7 pm) and arrives after 04.00 hrs (4 am), you only need to use one day (the day of arrival). Please note: your Pass must be valid on the day of departure and arrival.

Comprehensive conditions of use can be found on the ticket cover.

Cancellation & Amendments

Conditions:

  • A $20 per pass fee applies for amendments to unused passes returned within one year of issuing date.
  • Passes must be presented for refund unused and not validated.
  • A fee of $30 per person, per pass + carrier penalty fee applies to totally unused passes returned within one year of issuing date.
  • No partial refunds.
  • Britrail Passes cannot be reissued if lost or stolen.